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Archive for the ‘Inn Financing’ Category

A Call to Action

Friday, February 5th, 2010 by Bill Oates

Since the President’s State of the Union address, we’ve heard a great deal about making financing available to small business.  The truth is, that excellent financing has been readily available all along in our domain. Community Banks (who do not lend to Bezerkistan) have money to lend, and interest rates, usually fixed for 5 years, remain at historic lows.

In addition two programs of the Small Business Administration (SBA) have been beefed up with special terms for businesses like Inns and Bed & Breakfasts. The SBA 7a Loan Guarantee Program will guarantee 95% of a bank’s loan and waive most fees. The SBA 504 Loan Program funds 85 to 90% of an Inn purchase at even lower interest rates, with a significant portion at fixed rates for 20 years.

The banks and the SBA programs are strongly oriented toward the purchase of a going concern and their focus is in the ability of the business to generate cash flow to support the debt service.

Conventional wisdom says that banks are not lending and at some level much larger than the typical Inn business, that is true. But, if the Inn is a viable business, excellent financing is available.

If you are on the cusp of action, this may be an excellent time for making a move.  There is a surfeit of owners ready to sell and local banks ready to lend.  The career you save may be your own.

Bill Oates

Food for thought

Wednesday, December 9th, 2009 by Bill Oates

In these troubled times, it is natural to lower the risk factor in any important financial decision. For future Innkeepers who choose to seek out going concern Inns for purchase, it is a wise choice. A going concern has a history and that history will inform us of what that Inn’s capabilities are. That being said, it is important to remember that the past is a guide to the future. As prospective Innkeepers, we are buying the future. The past has important information for us, but it does not always tell the whole story.

Let me give an example. A and B are similar Bed and Breakfast Inns. Both have sales of $300,000.00. But A has a net profit of $150,000 while B has only $50,000. If you only measure value by bottom line, A is worth 3 times B. What we will not know from the bottom line is that in A, an owner couple both work very hard and are possibly not spending enough on maintenance to keep the property in excellent condition over the long haul. The long time owners of B, on the other hand, have a very small mortgage and have grandchildren in distant places whom they visit regularly. They have staffed the Inn to relieve themselves of operational duties. Their payroll may be double that of A’s. Also they have a rigorous maintenance program to keep the inn and all its systems in tip top shape. Further investigation might show significantly higher vehicle and travel expenses for B. In truth B may be a better buy than A, especially if the long term low mortgage owners of B are willing to participate in the financing.

The important message for future Innkeepers is the need to understand normal income and cost numbers for room income and, if appropriate, for food and beverage service as well. Until that understanding is in place, one is not ready to make an informed decision about purchase of an existing facility. This why we spend so much time in our seminar for future Innkeepers on standard cost analysis.

While our discussion above relates to going concerns, it is even more important in a conversion or build to understand the ratio of income and expense, mainly because there is no history to guide us.

Buying an Inn, or starting one, is a major life decision. That decision should not be made until one is comfortable with the financial history and can project it with confidence into the future that will be theirs.

EAGLES MERE INN CHANGES OWNERSHIP

Wednesday, September 16th, 2009 by Bill Oates

Inn Consulting Partners acted as a consultant/facilitator in the recent ownership change at Eagles Mere Inn in Eagles Mere, Pennsylvania.  Barbie Gale is now the sole owner of this very special Inn.

Eagles Mere Inn is a 19 room inn with fine dining for guests and the general public.  The town of Eagles Mere is an exquisite Victorian era summer resort built around a pristine lake.  Developed around the turn of the 20th century, time has had a very soft touch.

The Inn has a very busy summer/fall season but its proximity to Washington and Philadelphia make it a year ’round getaway destination.   Barbie, with the assistance of chef/innkeeper Toby Diltz, looks forward to greeting you at the Eagles Mere Inn.

Bill Oates and Heide Bredfeldt are always ready to help if you are contemplating an ownership change.  You can contact us at inns@innpartners.com or at 802.257.2360.

Creative Financing

Tuesday, September 8th, 2009 by Bill Oates

On July 31, 2009 Ed and Jen Dorta Duque completed a journey they began five years ago when they leased with an option to purchase the Three Mountain Inn in Jamaica, Vermont. The process was a true win-win situation. For the owners it was a relief from operations to pursue other interests and an important tax advantage.

For Ed and Jen it was an opportunity to run and eventually buy a larger Inn than an outright purchase would have allowed. An option payment gave them an exclusive right for five years to purchase the Inn.

As the five year date loomed, the economy was not cooperating. However, with compromise from both sides, a local bank and an SBA 504 loan, the deal was struck.

Three Mountain Inn is a 15 room village Inn. In addition to the rooms the Inn provides fine dining to guests and the general public. The Inn is a member of the prestigious Select Registry; Distinguished Inn of North America. AAA has bestowed a rare 4 diamond rating to the restaurant; one of only seven in Vermont.

Check out this fine Inn (and make a reservation) at www.threemountaininn.com. To learn more about lease options and/or Small Business Administration loan opportunities, contact Bill Oates at bill@innpartners.com or by phone at 802.257.2360 (toll free at 877.957.2360).

Make the unlikely happen…

Thursday, July 16th, 2009 by Bill Oates

Just two weeks ago Michael Converse and Patrick Wadsworth became the Innkeepers and operators of the Ravenwood Castle Inn in New Plymouth, Ohio.  This is an Inn in the Hocking Hills area of Ohio, a strong regional tourist destination for a wide area of mid Western population centers.  The main Inn building is an authentic 1991 Castle, with restaurant, common areas, Innkeeper quarters and 7 guest rooms.  The castle village has 8 year-round cottages and there are 7 seasonal accommodations appealing to families.

Patrick and Michael attended our “How to” seminar for future Innkeepers thinking their resources limited them to a five or six room Bed and Breakfast.
Indeed their resources were limited, and what they did have was illiquid in today’s market. However, what they had in abundance was a desire to have an Inn and the business skills and service acumen to make them successful.

What to do?

The seminar helped them to understand that a six room Inn rarely was a viable business.  They realized they needed a larger Inn.  But their resources appeared to remove them further from the reality of having an Inn.  Still, they made the trip to Brattleboro to talk to Heide and me, to make plans for some future purchase.  It just happened that Bill and Heide had a transfer client in Ohio, just about an hour from their base in Columbus.  We knew they had the ability and seemed to have the desire.

Fortunately, the owner was able to forgo any upfront payment and after a couple of meetings with Michael and Patrick, felt comfortable with them taking over the Inn.  The result?  Michael and Patrick entered into a five year lease with an option to purchase at a fixed price. The monthly payments will include a sum to be credited to the eventual purchase of the Inn.  Currently the cash flow from the business will supply the necessary cash to meet the monthly payments, but Michael will continue in his job, based in Columbus, as insurance.

We are proud of the role we played in arranging this transfer.  However, the real message for Future Innkeepers is that desire coupled with some creative thinking can make the unlikely happen.  If you have that flame in your gut, get moving. Perhaps we can also help you.

Part II, The Crisis and Inns

Monday, October 20th, 2008 by Bill Oates

The Crisis and Inns, Part I apparently hit a raw nerve. We had many thoughtful responses and many thank you emails for our news encouraging ongoing financing opportunities.  However, some of you mentioned the very real problem both prospective buyers and sellers have with shrinking funds for down payment and working capital. Whether equity is (was) tied up in stock market influenced investments or, perhaps more commonly in home equity, it has for the moment diminished. This has understandably created anxiety among buyers and anxiety is not a vehicle to spur action.

This dilemma is compounded by the number of Inns currently on the market. Hilary Jones, owner of the Inn consulting firm Inngenium, reports that there were 931 Inns actively for sale on the internet in early 2008. Given that many small Inns are marketed through residential listings, the real number is undoubtedly over 1,000! While what follows is mostly oriented toward sellers, creative thinking on the part of buyers will prove a valuable tool in finding and buying an appropriate Inn or Bed and Breakfast.

So what is a seller to do? What most are doing is listing the property at a price that has no basis in reality and leaving it in the hands of a broker to languish among the hoards of other Inns for sale. The most important first step in a successful transfer process is to price the Bed & Breakfast or Inn correctly. We strongly urge anyone contemplating a sale in the foreseeable future to have a comprehensive Valuation done by a professional consultant. That Valuation will not only help you to price your Inn correctly in the marketplace, it will also identify areas, physical and financial, to be improved to enhance the sale prospects down the road. This is not an appraisal, which might be too oriented toward the real estate side than the business activity. While Valuation is a specialty of Inn Consulting Partners, there are other consultants qualified to provide a valid Valuation.

Properly priced Inns will have a strong leg up in the market, but it is a crowded environment. It is again important to get the proper professional help to position the Inn correctly in the market place and to qualify and motivate interested buyers. It is also important to have a USP (Unique Selling Proposition). For some fortunate few that may be a location in a strong destination location or on a coast. (Oceans preferred.)

For most, the USP will be providing incentives in the form of terms of purchase. Most Innkeepers, when they contemplate a sale, initially assume they will be paid out in full. In truth, in most sales the owners play some part in the financing. Let us look at some of those scenarios:

  1. Secondary or Subordinated Owner Financing.

    In this case, the primary financing is with a bank, but because of limited resources for down payment, or a historic cash flow that is short of full coverage of the projected debt service, there is a gap between bank financing and down payment. The owners then pick up that slack, usually in the 10 to 15% range of the purchase price. Because this financing is usually related to weak cash flow, the terms of the owner financing are often very favorable in the first few years. For instance, there might be a moratorium on payback for up to 6 months, and/or interest only at a favorable rate for the first 2 or 3 years. Owners usually provide a 20-year payout term but with a full payout in 7 years. The risk is high, but the reward is that the Inn is sold. With proper help in qualifying the buyer, the risk is acceptable.

  2. Primary Owner Financing.

    This option is used far less often than it could be. If you have a viable business, it is properly priced, and the buyer is qualified, there is a very favorable balance between risk and reward. A good investment will provide sellers with an excellent return and a regular income. It will also provide some tax advantage, in that the gain will not be taxed until the money is actually received. Most people are not aware that, if the current mortgage is less than say 50% of value, it does not have to be paid off in the sale. The seller still owes a note to the current mortgagee, and that note is still secured by the Inn. This is really a three cornered deal. The Seller is the mortgage and note holder with the buyer. The seller in turn owes the bank and the bank still has the security of the Inn to guarantee the note to the seller, who no longer owns the Inn. The buyer must agree to this arrangement, and since it enables them to buy the Inn, it is happily agreed to. I believe that if owners who are in a position to do the financing chose to do so, we would see more Inn sales. But look to the next possibility to create even more sale opportunities.

  3. Purchase of buyer’s home by seller.

    Most Inn buyers come to the table with the equity in their home as the principal source of cash for down payment and working capital. But in today’s housing market, many homes are hard to sell or temporarily so depressed in price that it does not make sense to sell. Consider this scenario. The buyer wants to buy but wants a contingency on the sale of their house. The seller whose mortgage is currently very low will, upon sale, have a significant amount of cash with no need to reinvest in a house or a business. So the Seller buys the Buyer’s house (maybe even at a premium over current value), rents it out (or lives in it) until the market rebounds, which we know will happen eventually. I suggest the possibility of a premium, because at the other end the buyer will be so thankful for the largesse of the Seller that they will not negotiate the price of the Inn.

Lest you think this is Bill gone beyond the pale, this reminds me of a situation several years ago. (After thirty years, I have lots of situations.) A couple had a contract to purchase an Inn on Cape Cod. Everything was set, including the financing, but the couple did not have enough available funds to meet the down payment requirements. They did have a condominium in Hawaii that was caught in a market glut due to a recession in Japan. After much discussion, the Sellers bought the Buyers’ condominium in Hawaii, providing the Buyers with the funds they needed to complete the purchase. The Sellers put the condo in a rental pool, actually used it themselves for a couple of vacations, and sold it when the market turned up. (And the market will turn up eventually.) There was little or no loss on the transaction. Sellers did not have to do financing, the Inn was sold in a timely manner, and the gesture was grand enough that the buyers did not bicker about the price. The downside risk was much less than other solutions and the Inn was sold.

There are many other creative solutions, no doubt many more than I have thought of. Without elaboration, there is the possibility of a lease with option, and one I have not been party to, but seems logical. That is to sell the business and its assets, but retain ownership of the real estate. This could also include an option to purchase in the future. There are currently over a thousand Inns and Bed and Breakfasts openly on the market and a very limited pool of understandably nervous Wannabes. It is clear that just going into that market without any hooks puts you in a pool with a 20-year inventory.

While the above has been addressed primarily to sellers, a smart buyer may want to initiate the ideas outlined above to inspire creative approaches and a sale that might otherwise not happen. A final word. This is so important that it might behoove you to get professional help in examining these options. (You know; professional drivers, closed course, do not try it yourself!)

The Crisis and Inns

Wednesday, October 1st, 2008 by Bill Oates

These are certainly troubling financial times.  Innkeepers (Present and Future) have wondered aloud about the impact of the current crisis on their ability to conduct business.

In truth, there are two financial worlds that function independently of each other, rarely crossing paths. One is the Wall Street based mega investment banking world that creates such products as “credit default swaps.” If you do not know what they are, fear not. No one else does either. Despite that, there are 62 trillion dollars in credit default swaps outstanding (From “Dept. of Magical Thinking”, The New Yorker Magazine, Sept. 29, 2008)

The other banking world is the less visible smaller community and state based banks, which stay close to home, hold no sub-prime mortgages and do not lend to Bezerkistan. These banks are conservative and healthy, with money to lend and the demand is currently soft. They are looking for good loans.

These are the banks that for years have financed our Inn transfers. If a deal makes sense there is a local bank ready to participate. Many of the loans we have managed have SBA 504 loan participation through a Certified Development Corporation. In cases where the cash flow is weak, seller participation in the financing is required.

Over the past several years, this second, quieter banking world has been supportive of our smaller, quieter segment of the hospitality industry. This has not changed. If you are thinking about or are ready to move (in or out), this is as good a time as any. Calls to several commercial loan officers have reassured me that these community banks are very much in business. Interest rates are relatively low and our traditional sources of financing are ready willing and able.

As I was writing the above, I spotted an article in our local paper, the Brattleboro (VT) Reformer, that strongly supports my view. It is worth some repetition.

The article begins by noting that “Vermont Banks have witnessed a steady rise in deposits during the last few months.” The article points out that Vermont Banks do not sell “exotic” loans. Overall, “Vermont banks did not get into the sub prime lending and remain well-capitalized with additional money to lend.”

Chris D’Elia (President of the Vermont Banking Association) said the trend among community banks was not unique to the Green Mountains. From his discussions with other local banks across the country, the community financial institutions have maintained a stable business during a nationwide crisis. “It does appear that consumers in other states are looking to local financial institutions as a place to put their money into and to do business.”

Of course the larger economic outlook is of importance to all of us. However, the segment of the banking industry we have relied on for loans and support is healthy and ready to continue to provide the capital lifeline we need.

State of the Inn Business

Sunday, February 24th, 2008 by Bill Oates

Sometimes, the macro news obscures counter trends among niches or segments of the larger picture. It appears we are experiencing that phenomenon in relation to the Bed and Breakfast and Inn business.

The larger hospitality industry is faced with well publicized declines in both Occupancy rate and Average Daily Room rates (ADR). Hotels and resort properties rely heavily on business meetings and business travel. These are soft business expenses which tend to get cut early on in an economic downturn. The natural fall off in activity is complicated by a record number of new rooms coming on line; the expansion planned and commenced a couple of years ago when the economy was perceived to be in excellent condition.

It is a very different story for B&B’s and Inns. Our core business is leisure travelers and for the most part, that business has remained strong. 70% of Inns and B&B’s had business results in 2008 equal to or better than 2007, according to a survey by the Professional Association of Innkeepers International (PAII). Our own, more impressionistic survey supports this conclusion. 2008, with the exception of November, when reality was no longer able to be denied, was a positive year for most Inns.

Importantly, we have at this point reviewed results for January, 2009 for 15 Inns across the country. 13 report increased sales and occupancy over January 2008. This is astounding. Innkeepers have mentioned two reasons for this. First is the strong increase in repeat business. Second, and perhaps more speculative, several Innkeepers mentioned that guests want the convenience and economy of “drive to” mini vacations over “fly to” luxury trips.

It is clear that Inns and B&B’s, unlike their larger counterparts, are weathering this economic storm quite well. Some of it is the ability to provide quality vacation options at a modest price. However, the Inn business is benefiting from several positive trends in our niche of the hospitality industry. These trends are helping in the short run but will have even greater long term benefits for Inns. In brief, effective, measurable Internet marketing tools are readily available at reasonable cost. The strong and growing influence of review sites, especially Trip Advisor, favors the smaller, more personal B&B’s and Inns over larger Resorts and Hotels.

After years of romantic getaway, amenity laden rooms at Inns, guests are increasingly looking for personal contact with the Innkeepers and with other guests. This increased interest in social contact is reflected in the reviews. The majority of the good reviews focus on the Innkeepers (and so do the bad ones).
The personal relationship leads to loyalty and may explain the increase in both repeat business and guest referrals.

There are other factors that bode well for Inns. Our romantic getaway emphasis over the past 15 or so years was aimed at the baby boomer market of 30 and 40 somethings. They are now 50 and 60 somethings and they still travel to Inns. The interest now is on activity, adventure and education. Smart Innkeepers are developing packages that go beyond roses and champagne and focus on activity. Inns are well suited to satisfy these new desires. From an age demography our market is growing, with a broader age range than previously. But, because of the economic climate the number of Inns, for the first time in a long time, is not growing.

All this demonstrates that the Inn business is not reflective of the dire prognostications so often heard about the larger hospitality industry. Inns and B&B’s are in good shape with many positive trends pointing to long term success.

For future Innkeepers there is more good news. The smaller local banks we have relied on are still very much in the market, and they are lending at rates lower than we have seen in a long time. On top of that the federal government is encouraging the SBA (Small Business Administration) to beef up 504 loans. Those loans will finance 30% of a purchase as a second mortgage behind a bank’s 50%. Interest rate on the 504 loans was 5.72% in January, fixed for 20 years. The recently passed stimulus package provides for the government to pay the 2 and1/4% origination fee on those loans.

Finally, this is a buyers’ market. Good Inns and B&B’s will not be fire sales, but most owners understand the need for flexibility in this market.